Who we are

We are more than an agency, we're a team of professionals and adventurers who strive to create the perfect travel experience for you.


Specialist Certifications: Switzerland - Viking River Cruises - Uniworld River Cruises - Silversea Luxury Cruises - Amawaterways River Cruises

Kim began her travel career in 1975 after attending the Boyd Career School in Pittsburgh, PA. Always intrigued by travel, Kim has traveled extensively throughout Europe including Norway, Italy, Austria, Switzerland, Greece, Portugal and the UK to name a few. Kim's other travel adventures have taken her on Safari in Kenya and downunder to Australia and New Zealand. A few highlights of her many travels include navigating the passage into port at Bora Bora on Windstar's Windsong and viewing twin cheetahs  "up close and personal" in the Masai Mara. Other areas well known to Kim include Arizona and the National Parks of the Southwest, ski areas in France, Switzerland and Austria as well as river cruising.  Kim had the unique experience of visiting the Galapagos Islands with Lindblad Travel. "One of the most unique travel experiences yet!" 

Recent experiences include a river cruise in Cambodia and Vietnam with Amawaterways, Lima, Cusco and Machu Picchu, Oceania cruise in the Mediterranean, Paris-Normandy river cruise and several trips to Ireland and Scotland.

Kim completed her CTC (Certified Travel Consultant) designation in 1985 and also developed a curriculum and taught travel school from 1985 to 1990.

Kim became President of Penny Pitou Travel in 2021 and has over 45 years experience.

Kim Terrio, CTC


Specialist: Cancun - Costa Rica - Canadian Specialist

Kim has worked for Penny Pitou Travel, Inc. since October 1983. She holds an Associate degree in Travel and Tourism, and has passed the Certified Travel Consultant course from ICTA. Over the past 30 plus years Kim has traveled to many exciting and fun destinations. She has skied in Davos and Grindelwald, Switzerland, and hiked various areas in the Swiss and Austrian Alps. Kim loves to travel and enjoys selling travel to clients. She finds it fun and exciting working with clients on their dream trips and bucket lists.

Some of her favorite destinations are Western Europe, Canada, Costa Rica, South Africa, Alaska and various Caribbean Islands. She just returned from a 11 day Paul Gauguin cruise in French Polynesia, which was a trip of a lifetime. She found the islands, people and culture truly fascinating. A fantastic cruise with stunning scenery.

Kim Chase, CTC


Specialist: Australia - South Africa - Club Med - Swiss Travel Network

Jane graduated in 1985 from the Travel Education Center and also holds BS from Granite State College. She is a Certified Travel Counselor, a designation conferred by the Institute of Certified Travel Agents for professionals who have completed a comprehensive certification program. She is also a member of the Switzerland Network and has completed the Australia and the South Africa Destination Specialist Program. Jane has traveled to Africa, Australia, New Zealand, Japan, Korea, Thailand, Hawaii, Ecuador, the Panama Canal, San Blas Islands, Costa Rica, Mexico, the Caribbean, France, Switzerland, Austria, Italy, Greece, the British Isles, Ireland, the Canadian Rockies, and much of the United States. Jane has also hiked and climbed in the Alps, Dolomites, Greek Islands, and Canary Islands.

If you are looking for a ski vacation in Europe, call Jane and let her customize the trip for you or your group. She can handle everything from air to private motorcoach transfers, hotel reservations, and special evening events. She has traveled to most of the major European ski resorts including Courchevel, Val d'Isère, and Chamonix, France; Verbier, Grindelwald, Davos, Flims, and Zermatt, Switzerland; Lech, St. Anton, and Kitzbuehel, Austria.

Jane Chauvin, CTC


Marketing/Accounting/Group Specialist

Marketing and Accounting and now Group Specialist - Marie takes care of the back office accounting system for Penny Pitou Travel and now handles the social media and marketing events as well. Marie has spent most of the past twenty years here handling all the accounting functions, created our Facebook page and web presence. She enjoys her back office job because it also allows her to be in the travel industry too! She also has traveled extensively. Some of her favorite destinations have been, Paris and Normandy, Ireland, Austria, Germany, Switzerland, Mexico including the Riviera Maya and Puerto Vallarta, Dominican Republic and most recently a cruise on Norwegian Cruise Line to Bermuda, and the Bahamas and is now escorting groups to Ireland for St. Patrick's Day. She has just returned from an amazing adventure to Club Med Columbus Isle and sailed the Rhine with Avalon Waterways!  Call Marie to take part in some of our amazing groups! Future groups in the works - Ireland for St Patrick's week, 2024, British Landscapes, April 2024 and Celebrity Mediterranean Cruise September 2024. Call to save your space on any of these special departures!

Marie Caprario


Travel Advisor

We welcome our newest employee Lisa Flanagan. Lisa comes to us from Hesser College with her degree in Travel & Tourism. She was employed with American Airlines at the Manchester airport. She has always loved the travel industry and is our resident Disney World expert. She has not had the opportunity yet to travel far but has been to Jamaica and will soon help escort a group to Ireland in the Spring. She has traveled on her own cross country to Denver to see the USA. In her spare time, she enjoys beekeeping and making honey, as well as making her own maple syrup with her husband and two sons. She keeps her hand in the hotel industry part time locally, and enjoys meeting guests from around the world. Another favorite past time is kayaking with her family as well as hiking and skiing. She now looks forward to furthering her education and knowledge by travelling here and abroad.  Welcome Lisa!

Lisa Flanagan

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